Sep
28

[RESOLVED] Accessibility issues

09:09 PM UTC: Post-failure checks have been completed. Access has been fully restored.

07:57 PM UTC: We’ve confirmed that the problem should now be addressed but are continuing to monitor the situation to be sure. Thank you for your patience.

03:42 PM UTC: We have identified an issue that is preventing some users from accessing their accounts or in other cases, sluggish performance. We apologize that this has affected our users. Our team is in the process of investigating and we’ll provide further updates.

 

May
07

[RESOLVED] Database Maintenance

07:10 AM UTC: The process has successfuly ended. All connectivity is normal.

07:00 AM UTC: Our database servers will be under maintenance starting at 7 AM UTC. Unfuddle STACK services may be intermittently unavailable. The process is planned to finish by 8 AM UTC.

Nov
24

[RESOLVED] Connectivity Issues

02:50 AM EST: All connectivity has been restored.

02:30 AM EST: We are close to restarting all services on the affected server. We expect the downtime to be over in ~20 minutes.

01:00 AM EST: We are currently experiencing an issue with one of our servers preventing access to all services for accounts residing on it. We are working to restore access as quickly as possible.

Nov
18

[RESOLVED] Connectivity Issues

4:05 PM EST: All connectivity has been restored

3:45 PM EST: We are currently experiencing an issue with one of our servers preventing connectivity to a small number of accounts. We are working to restore access as quickly as possible.

Oct
25

[RESOLVED] Connectivity Issues

4:05PM EDT: All connectivity has been resumed.
3:40PM EDT: Half of the connectivity has been resumed. We are still waiting for the other databases to become available.
3:10PM EDT: Our Database instances are being restarted. Connectivity is limited at this point.

Oct
07

[RESOLVED] Connectivity Issues

4:45PM EDT: A limited number of accounts had experienced connectivity issues for about 8 minutes. All account access is now restored.

Jun
19

[RESOLVED] Connectivity Issue

10:45AM EDT: All connectivity has been restored.

 

10:30AM EDT: Connectivity has been restored to all accounts. Git over SSH is still currently down for the affected accounts and will be back up shortly. Git over https currently works.

 

We are working on resolving connectivity issues with one of our servers.

A limited number of our clients are not able to access their accounts.